1. Scope of This Privacy Policy

This policy applies to personal information collected through HoneyLuxuryToy websites, checkout, customer accounts, forms, email, telephone communications, customer support, and other interactions with our online store. It applies to website visitors, customers, account holders, and people who contact us.

This policy does not control the independent privacy practices of third-party websites, payment providers, delivery carriers, or services linked from our website.

2. Personal Information We Collect

Depending on how you interact with us, we may collect:

• Identifiers and contact details: name, email address, telephone number, billing address, shipping address, account username, and similar identifiers.
• Commercial information: products viewed, cart and wishlist activity, purchases, returns, refunds, order history, and customer-service records.
• Payment information: payment method, billing details, transaction identifiers, payment status, and fraud-screening results. Payment providers process full card details; we do not intentionally store complete card numbers or card security codes on our servers.
• Internet and device activity: IP address, browser, device type, operating system, cookie identifiers, referring pages, pages viewed, searches, clicks, and website interactions.
• Account and communication information: login credentials, preferences, reviews, survey responses, emails, form submissions, and support messages.
• Approximate location: location inferred from IP address or supplied shipping information.
• Potentially sensitive information: purchase and browsing activity involving adult-wellness products. We handle this information as confidential commerce data and do not use it to infer sensitive characteristics except as needed to provide services, prevent fraud, or comply with law.

3. How We Collect Personal Information

• Directly from you when you register, order, submit a form, write a review, or contact us.
• Automatically through cookies, logs, analytics, and similar technologies when you use the website.
• From service providers such as payment processors, fraud-prevention services, shipping carriers, hosting providers, and analytics providers.
• From publicly available or legally permitted sources when needed to protect the business, verify information, or comply with law.

4. How We Use Personal Information

• Process payment, fulfill orders, arrange delivery, and provide order updates.
• Operate customer accounts, carts, wishlists, reviews, and support services.
• Verify transactions and prevent fraud, abuse, unauthorized access, and security incidents.
• Personalize and improve website functionality, content, product selection, and user experience.
• Measure website use, diagnose errors, and maintain performance.
• Send service messages and, where permitted, promotional communications. You may unsubscribe from marketing email using the link in the message.
• Comply with legal, tax, accounting, regulatory, and dispute-resolution obligations.
• Protect our rights, customers, personnel, systems, and business operations.

5. Cookies and Tracking Technologies

We use necessary cookies for security, account sessions, cart functionality, checkout, and core website operation. We may also use analytics, preference, and advertising technologies to understand website use and measure communications or campaigns.

You can manage cookies through available consent controls and browser settings. Blocking necessary cookies may prevent account, cart, or checkout features from working correctly. Where applicable law treats certain advertising or analytics disclosures as a “sale” or “sharing,” you may submit an opt-out request using the contact methods below.

6. How We Disclose Personal Information

We may disclose information to service providers and contractors that support payment processing, fraud prevention, website hosting, security, analytics, communications, customer support, fulfillment, shipping, tax, accounting, and professional advice. These providers may use information only as allowed by their agreements and applicable law.

We may also disclose information when required by law, to respond to valid legal process, protect rights and safety, investigate fraud, enforce agreements, or complete a merger, financing, acquisition, restructuring, or sale of business assets.

We do not sell complete payment-card information. We do not knowingly sell personal information belonging to minors.

7. Notice at Collection

At or before collection, we collect the categories described in Section 2 for the business purposes described in Section 4. We may disclose those categories to the service-provider categories described in Section 6. We retain each category only for as long as reasonably necessary for the disclosed purpose, legal compliance, security, or dispute resolution.

8. Data Retention

Retention periods depend on the type of information and why it was collected. We consider order and warranty needs, account activity, customer-support history, fraud prevention, tax and accounting rules, legal claims, contractual duties, and security requirements. When information is no longer reasonably necessary, we delete, de-identify, or securely dispose of it where feasible.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Measures may include HTTPS encryption, access controls, payment-provider security, monitoring, backups, and fraud prevention. No transmission or storage method is completely secure, so we cannot guarantee absolute security.

10. Your Privacy Rights and Choices

Depending on where you live, you may have the right to request access, confirmation, correction, deletion, or portability of personal information; obtain information about disclosures; opt out of certain targeted advertising, sale, or sharing; restrict or object to certain processing; limit certain uses of sensitive information; and appeal a denied request.

Submit a request through our Contact Us page. Describe the right you want to exercise and provide enough information for us to locate relevant records. We may verify your identity and authority before responding. Authorized agents may be required to provide written authorization. We will not discriminate against you for exercising a privacy right.

11. California Privacy Rights (CCPA/CPRA)

California residents may have rights to know the categories, sources, purposes, and recipients of personal information; request specific pieces of information; request correction or deletion; opt out of sale or sharing; limit qualifying uses of sensitive personal information; and receive equal service and pricing when exercising these rights, subject to legal exceptions.

For the preceding 12 months, the categories we may have collected are identifiers, customer records, commercial information, internet or network activity, approximate geolocation, account credentials, communications, and potentially sensitive commerce information associated with adult-wellness purchases. Sources, purposes, and recipient categories are described above.

We do not sell personal information for money. Some analytics or advertising disclosures may be considered “sharing” under California law even when no money is exchanged. California residents may submit a request to opt out or limit eligible uses through our Contact Us page.

12. Children and Adult-Only Access

HoneyLuxuryToy is intended only for adults aged 18 or older, or the higher age of majority where they live. We do not knowingly collect personal information from children. If you believe a minor provided personal information, contact us so we can investigate and delete it where required.

13. Updates to This Privacy Policy

We may update this policy to reflect changes in our practices, services, technology, or legal obligations. We will post the revised policy and update the “Last updated” date. Material changes may receive additional notice where required.

14. Contact Us

For privacy questions or requests, use our Contact Us page or contact:

Global Ecommerce Technology Solutions, LLC
131 Continental Dr, Suite 305
Newark, DE 19713, USA
Phone: +1 458-251-1783